Our Policies

Privacy Policy

Your trust matters. Here's how we collect, use and protect your personal data.

Last updated · June 2026

This Privacy Policy explains what personal information Exemplar ("we", "us", "our") collects when you visit, browse, or place an order on our website (the "Site"), how we use it, and the choices you have. By using the Site you agree to the practices described here.

Information we collect

When you arrive on the Site, we automatically gather technical details about the device you are using — such as your browser type, IP address, time zone, and the cookies active on your device. As you move through the Site, we also note which pages and products you view, the site or search term that referred you, and how you interact with what you see. We call this Device Information.

When you buy something (or begin to), we collect the details needed to complete the order: your name, billing and shipping address, contact email and phone number, and payment details. We call this Order Information. Together, Device Information and Order Information make up your Personal Information.

How we collect it

  • Cookies — small data files stored on your device, often carrying an anonymous identifier. You can manage or disable cookies through your browser settings; see allaboutcookies.org for guidance.
  • Log files — records of activity on the Site, capturing data such as IP address, browser type, internet provider, referring and exit pages, and timestamps.
  • Pixels, tags and web beacons — small electronic files that help us understand how the Site is browsed.

How we use your information

We use Order Information to fulfil your purchases — processing payment, arranging delivery, and sending confirmations and invoices. We also use it to communicate with you, to screen orders for fraud or risk, and, where you have opted in, to share offers and updates about our products. Device Information helps us guard against fraud (your IP address in particular) and improve the Site through analytics on how customers use it.

Sharing your information

We share Personal Information only with partners who help us run the store. Our platform is Shopify (see shopify.com/legal/privacy), and we use Google Analytics to understand Site usage (see google.com/intl/en/policies/privacy; opt out at tools.google.com/dlpage/gaoptout). We may also disclose information where the law requires it — for example, to respond to a lawful request — or to protect our rights.

Behavioural advertising

We may use your Personal Information to show you advertising we think is relevant. You can opt out of targeted advertising here:

  • Facebook — facebook.com/settings/?tab=ads
  • Google — google.com/settings/ads/anonymous
  • Bing — about.ads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out via the Digital Advertising Alliance at optout.aboutads.info.

Do Not Track

We do not change how the Site collects or uses data in response to a Do Not Track signal from your browser.

Your rights

You may request access to the personal information we hold about you and ask us to correct, update, or delete it — just contact us using the details below. Depending on where you live, additional data-protection rights may apply. Where you order from us, we process your information to fulfil our contract with you and to pursue our legitimate business interests. Your information may be stored or processed outside your home country.

Data retention

We keep your Personal Information only as long as needed for the purpose it was collected, or as required by law. We may retain certain data longer where we have a legal obligation, to prevent fraud or abuse, or to establish or defend legal claims. We may keep anonymised data for analytics and research.

Changes

We may update this policy from time to time to reflect changes in our practices or for legal reasons. The version published on this page always applies.

Contact us

Questions or requests about your data? Email us at exemplarjewels@gmail.com and our team will be happy to help.

You can also reach us by phone at +91 8769070707, or by post at 101 Jai Jawan-2, Tonk Road, Jaipur, Rajasthan 302018.

Still need help?

Our customer care team is here for you. Reach out at exemplarjewels@gmail.com and we'll be happy to assist. You can also call us at +91 8769070707.

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