Our Policies

Terms & Conditions

The terms that guide your shopping experience with Exemplar.

Last updated · June 2026

These Terms & Conditions ("Terms") govern your access to and use of the Exemplar website and your purchase of any products from us. By browsing the site or placing an order, you accept these Terms in full. Please read them carefully; if you do not agree, please do not use the site.

1. Overview

This website is operated by Exemplar. Throughout the site the terms "we", "us" and "our" refer to Exemplar. We make the site, including all information, tools and services available to you, the user, conditioned on your acceptance of these Terms and any policies referenced here. Any new features or tools added to the store are also subject to these Terms.

2. Eligibility

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any minor dependents to use the site. You may not use our products for any illegal or unauthorised purpose.

3. General conditions

We reserve the right to refuse service to anyone, for any reason, at any time. You understand that your content (excluding payment information) may be transferred unencrypted across networks. Payment information is always encrypted during transmission. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service without our express written permission.

4. Products and pricing

We make every effort to display our products and their colours as accurately as possible; however, we cannot guarantee that your screen reflects the exact colour or finish of an item. All prices are listed in Indian Rupees and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices, modify or discontinue any product at any time without notice.

5. Accuracy of information

We are not responsible if information made available on this site is not accurate, complete or current. The material is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this site is at your own risk.

6. Orders and acceptance

Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order, or to limit or cancel quantities purchased per person or per order. In the event we make a change to or cancel an order, we will attempt to notify you using the contact details provided at the time the order was placed.

7. Billing and account information

You agree to provide current, complete and accurate purchase and account information for all purchases. You agree to promptly update your account and other information so that we can complete your transactions and contact you as needed. You are responsible for maintaining the confidentiality of your account and password.

8. Third-party links and tools

Certain content, products and services available via our site may include materials from third parties. Third-party links may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites, and we are not liable for any harm or damages related to them.

9. User comments and feedback

If you send us creative ideas, suggestions, reviews or other materials, you agree that we may, at any time and without restriction, use, edit, publish and distribute them. We are under no obligation to keep any comments confidential or to pay compensation for them. We may remove content that we determine to be unlawful, offensive or otherwise objectionable.

10. Prohibited uses

You are prohibited from using the site or its content for any unlawful purpose; to violate any laws or regulations; to infringe our intellectual property rights or those of others; to harass, abuse or harm any person; to submit false or misleading information; to upload viruses or malicious code; or to interfere with the security features of the site. We reserve the right to terminate your use of the service for violating any of these prohibited uses.

11. Intellectual property

All content on this site — including text, graphics, logos, images, product designs and photographs — is the property of Exemplar or its content suppliers and is protected by applicable intellectual property laws. You may not use, reproduce or distribute any content without our prior written consent.

12. Disclaimer and limitation of liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free. The service and all products are provided "as is" and "as available" for your use, without any representation or warranty of any kind except as expressly stated by us. To the maximum extent permitted by law, Exemplar shall not be liable for any indirect, incidental or consequential damages arising from your use of the site or any products purchased through it.

13. Indemnification

You agree to indemnify and hold harmless Exemplar and its affiliates, partners and employees from any claim or demand, including reasonable legal fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.

14. Severability and termination

If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be severable and shall not affect the validity of the remaining provisions. These Terms are effective unless and until terminated by either you or us; you may terminate them at any time by discontinuing use of the site.

15. Governing law

These Terms and any separate agreements through which we provide you services shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Jaipur, Rajasthan.

16. Changes to these Terms

We reserve the right to update, change or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically. Your continued use of the site following the posting of changes constitutes acceptance of those changes.

Contact us

If you have any questions about this policy, please get in touch:

Still need help?

Our customer care team is here for you. Reach out at exemplarjewels@gmail.com and we'll be happy to assist. You can also call us at +91 8769070707.

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